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Your E-Discovery Provider Is Down, Now What?

by John Hensley


A few days shy of the new year, legal services provider Ricoh eDiscovery sent out a concerning email to its clients.

“Valued Customer, On December 28, Ricoh learned that there may have been unauthorized access to the domain controller for our eDiscovery Services. In an abundance of caution, and for your protection, we have decided to disable external access while we investigate further,” the email said, according to Above the Law.



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